CHI Saint Joseph Health - Continuing Care Hospital

Long-term acute care hospitals are a special classification of hospitals recognized by the federal government for meeting the required specifications. Long-term acute care hospitals are certified to care for patients requiring an extended hospital stay. The average length of stay for an acute-care patient is at least 25 days.

At CCH, we care for patients with:

• Cardiac conditions

• Complex medical conditions

• Complex post-surgical conditions

• Long-term IV antibiotic therapy

• Prolonged mechanical ventilation and ventilation weaning

• Pulmonary disorders

• Wound care needs

We are very proud of our accomplishments with quality outcomes and standards using evidence based practice.

Our staff are experienced in caring for the medically complex. We’ve established several teams to assist in the prevention of falls, infections, pneumonia, pressure ulcers and deep vein thrombosis. We have also received several quality awards for the services that we provide at our facility.

Located on the ground floor, our cafeteria is open daily except weekends:

• Breakfast: 6:30 to 10 a.m.

• Lunch: 11 a.m. to 2 p.m.

We also have Starbucks located in the front lobby, open 7 days a week:

• Monday – Friday: 7 a.m. to 7 p.m.

• Saturday – Sunday: 7 a.m. to 3 p.m.

The gift shop is located on the first floor. Hours of operation are Monday – Friday, 9 a.m. to 5 p.m.

We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

• Face-to-face interpreters for many languages, including Spanish and American Sign Language

• Over-the-phone interpreters for most spoken languages

• Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider.

At CHI Saint Joseph Health, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can share them directly with The Joint Commission. Visit The Joint Commission website and use the “Report a Patient Safety Event” link in the “Action Center” on the homepage. You can also fax or mail your concerns to them:

• By fax to (630) 792-5636

• By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181

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When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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