CHI St. Vincent insurance information

Accepted insurance plans

We work with a wide range of insurance providers to ensure you have access to the care you need. Coverage details; however, may vary depending on your location.

Before your visit or procedure, we recommend verifying your insurance coverage directly with your provider to confirm eligibility, benefits and potential out-of-pocket costs.

Accepted health plans

CHI St. Vincent hospitals and clinics accept a wide range of health plans, including those underwritten or supported by:

Medicare Advantage Networks:

• Aetna Medicare Advantage

• AllWell Medicare Advantage (Wellcare by Allwell)

• Arkansas Blue Cross and Blue Shield Medicare Advantage  

• CIGNA Medicare Advantage

• Devoted Health Medicare Advantage

• Humana  Medicare Advantage

• Tribute Health Medicare Advantage

• United Healthcare Medicare Advantage (current termination pending 3/31/2025)

Commercial/other:

• Aetna

• Ambetter

• Arkansas Blue Cross and Blue Shield (including True Blue, Arkansas FirstSource PPO, Health Advantage, True Blue, USAble Life and Health)

• Arkansas Total Care PASSE

• Cigna

• Corvel

• Empower PASSE

• MD Save

• MultiPlan - PHCS

• Municipal Health Benefit Fund

• QualChoice

• Summit - PASSE

• TRIWEST (TRICARE)

• United Healthcare (current termination pending 3/31/2025)

• VACCN

Note: This listing is for reference only. Please contact your health plan or refer to your health plan’s online provider directory to verify CHI St. Vincent participation for your health plan.

United Healthcare negotiation update

CHI St. Vincent has been working with United Healthcare to reach a new contract agreement that puts your needs first and ensures your continued in-network access to CHI St. Vincent doctors, hospitals and services. Unfortunately, United Healthcare has rejected all our proposals to date. 

If United Healthcare does not agree to a new contract with CHI St. Vincent, United Healthcare Medicare Advantage plans will no longer consider CHI St. Vincent facilities and medical clinics in-network beginning April 1, 2025.

What you need to know:

• CHI St. Vincent strongly desires to continue caring for you.

• We are still trying to reach an agreement with United Healthcare, and nothing will change before March 31, 2025. Keep the appointments and procedures you have scheduled with
  CHI St. Vincent hospitals and providers. Please do not delay routine health screenings, procedures or tests vital to your health.

• As a mission-driven, nonprofit health system, we work hard to ensure we can always meet our patients’ changing health care needs. Fair agreements with insurance companies allow us to attract and retain health care professionals, bring new services to the community, invest in new technology and maintain our facilities.

• We will keep you informed throughout the process. If United Healthcare does not agree to a new contract, we’ll let you know.

What United Healthcare Medicare patients can do today:

• Visit Medicare’s website to see important information about Medicare enrollment periods.

• CHI St. Vincent offers a helpline serviced by MedicareCompareUSA. The helpline can connect you with a licensed insurance agent who can answer your insurance questions and help you understand your Medicare coverage options. You can reach the helpline by calling toll-free 1-855-342-2906, TTY 711 (Monday – Friday 8 a.m. to 7 p.m.).

• Call United Healthcare at the number on the back of your insurance card. Ask that United Healthcare work with CHI St. Vincent to protect your in-network access to the care you need and deserve.