CHI Saint Joseph Health EpicaCare Link resources

EpicCare Link

EpicCare Link is a web-based application from Epic designed to facilitate secure communication and coordination between health care providers and their community affiliates. While it is not a full electronic medical record (EMR) system, it serves as a read-only platform with service-oriented features to support patient care coordination with community practices.

Through EpicCare Link, community providers, such as referring physicians, community clinicians and care team members, gain secure access to specific patient information stored in CHI Saint Joseph Health’s Epic data repository. This access is intended for individuals outside of CHI Saint Joseph Health who need to review clinical and administrative details about patients treated at our organization.

Common users of EpicCare Link include affiliate clinical staff, billing personnel, staff from long-term care facilities and employees of correctional facilities.

Questions?

• Enrolling practices/organizations/payers or setting up users, contact SaintJosephECLAccess@commonspirit.org.

• ECL functionality, contact SaintJosephECLAccess@commonspirit.org.

EpicCare Link access (organizations)

Step 1: Enroll organization

The facility or practice must first complete a new EHR Agreement and enroll the practice using the Enroll Practice link. 

Step 2: Site administrators

After the organization is enrolled, site administrators must be designated for the organization. Use the Site Administrator Request link. 

The request link has two actions:

• Requested site administrator completes their portion and forwards the request link to the practice/payer contact. This cannot be the same person as the site administrator.

• The organization contact completes and submits the request.

NOTE: Two site administrators per organization are recommended.

Step 3: Individual users

Once the site administrator has been enrolled, individual users can request access using the Request Individual User Access link.

The request has two actions:

• The end user completes their portion and saves the form. This will populate the site administrator's email address into a link. The end user clicks to send the email. 

• The site administrator completes and submits the request.

Step 4: Submission 

Throughout the process, the requestor will be notified if the request is approved or denied. If you have any questions about the process or status of a request, please email SaintJosephECLAccess@commonspirit.org.

For all Entities: change/add/remove

Provider update

User change/terminatio