CHI Saint Joseph Health - Women's Hospital at Saint Joseph East

We offer high-speed internet access throughout the hospital and a spacious family waiting area with comfortable seating, approved children’s toys and televisions to accommodate every family member. Dining and snack options are also available.

The cafeteria is located on the ground floor of Saint Joseph East.

• Breakfast: 6:30 to 9:30 a.m.

• Lunch: 11 a.m. to 2 p.m.

• Dinner: 4 to 7 p.m. Monday – Friday

• Late night: 11 p.m. to 2 a.m. Monday – Friday

The 24-hour snack bar at Saint Joseph East, located on the ground floor near the cafeteria, offers a variety of snacks, cold sandwiches, fruit, beverages and coffee. You'll also find vending machines and an ATM in the same area.

We offer comprehensive services, including facility tours, prenatal classes, monitoring, counseling, breastfeeding information and lactation services, all designed to help you feel ready for your big day.

Infant feeding support

One of the most important choices a new parent makes is how to feed their newborn. Our physicians, nurses and breastfeeding support specialists are here to help you make the best choice for you and your family. We help all families create a feeding plan, whether they choose breast milk, formula or a combination of both.

Our approach to infant feeding is guided by compassion, research, real-world experiences and the infant's and family's unique needs. It’s designed to help all families thrive, supporting both breastfeeding families and those who make an informed choice not to breastfeed. 

In-hospital support

While in the hospital, take advantage of our experienced lactation consultants and trained nursing staff for breastfeeding support. After discharge, you can schedule an outpatient visit with a physician’s order, which is typically covered by insurance. Ask your provider for more details.

For ongoing support, call our lactation department at (859) 967-5167 and leave a message. We’ll return your call as soon as possible.

Classes and education

Our support services, including phone consultations, a support group, prenatal education and outpatient visits, are available to all mothers, no matter where you deliver. Register online to join a breastfeeding class or call our maternity education department at (859) 967-2229 for more information about our classes.

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You’ll be cared for by skilled obstetricians and compassionate nurses in our state-of-the-art birthing facility. Our goal is to make your childbirth experience as comfortable and stress-free as possible.

Yes, the maternal-fetal medicine specialists at the Women’s Hospital care for women and unborn babies at risk of complications and are prepared to handle any situation with the best outcomes possible. 

Additionally, we provide specialized care for newborns who need specialized treatment. Our Level III NICU has specialized equipment designed for infants and is staffed by board-certified neonatologists and nurse practitioners. Our hospital staff has special training in emergency newborn care and are available 24/7 to provide expert care and create personalized treatment plans for your baby.

We understand that having a baby in the NICU can be an emotional and stressful experience for parents. That’s why our compassionate team is dedicated to supporting you every step of the way. We offer not only advanced medical care for your baby but also emotional support to help you navigate this challenging time with confidence and hope.

Registering for a tour is simple and convenient. Find a date and time that works best for you and let us know you are coming.

For more information regarding educational classes, call the Women's Hospital at (859) 967-2229.

You can register for labor and delivery in advance to make your experience as smooth as possible. You can pick up a form during your maternity education class or register online by completing the online registration form. Be sure to submit the online form at least 48 hours before your delivery.

Before filling out the online form, have the following information ready:

• Insurance details or card

• Employer name

• Social security number

• Emergency contact information

• General demographic details

When you arrive at the hospital, don’t forget to bring your photo ID and insurance card. Our team will confirm your preregistration upon arrival. You may also receive a call from our registration staff to discuss your insurance coverage and any out-of-pocket costs.

Every birth at the Women’s Hospital is unique and cherished. From the moment you learn you're expecting, we’re here to support you through your journey to motherhood. 

After delivery, you'll move to a spacious, private postpartum room with a large shower, comfortable sleeper sofa, TV, natural lighting and more. We provide the following services and amenities:

• Certified lactation consultants

• Room service dining (once cleared by your doctor)

• Flexible visiting hours

• Newborn photography studio

• NICU for babies needing extra care

• Complimentary celebration meal for new parents

If you have other children, you can request a sibling cake to celebrate your new arrival. This is also a time to learn how to dress, bathe and feed your baby. If breastfeeding, you'll meet with our lactation consultants for guidance, and they’ll remain available by phone after discharge.

Our nurses, education team, and patient advocates are here to support your transition home. For more information on postpartum health services, call (859) 967-5705.

Yes, we provide medication-assisted treatment for pregnant women with opioid-use disorders. Our team supports mothers and infants physically, emotionally and mentally, ensuring a safe and healthy transition home.

More about the program

From pregnancy through early childhood, we offer compassionate care for infants with neonatal abstinence syndrome (NAS). The program includes:

• Medication-assisted treatment to prevent withdrawal and ease cravings

• Prenatal care and delivery at the Women’s Hospital

• Ongoing support from a social work care coordinator, including connections to community resources, such as Voice of Hope, Kentucky’s Hands and KY-Moms Maternal Assistance Toward Recovery (MATR)

To learn more or schedule an appointment, call (859) 967-5146 to speak with our social work care coordinator.

The Women's Hospital provides free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

To request an interpreter, please call guest services at (859) 967-5759.

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The Women's Hospital is the only hospital in the region to provide professional photography from Forever Memories to capture newborn images at a mother's bedside. You may also request a professional family photo session during your hospital stay to document your newborn's first days of life.

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At CHI Saint Joseph Health, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can share them directly with The Joint Commission. Visit The Joint Commission  website and use the “Report a Patient Safety Event” link in the “Action Center” on the homepage. You can also fax or mail your concerns to them:

• By fax to (630) 792-5636

• By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181

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When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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