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CHI St. Vincent Hot Springs

300 Werner St, Hot Springs, AR 71913
Hospital

Hospital

General Hours:

Diagnostic Imaging Center Hours:

Emergency Room Hours:

Diagnostic Imaging Center Hours:

Call: 501-622-1000
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About this location

CHI St. Vincent Hot Springs is a 280-bed faith-based, not-for-profit hospital serving the health care needs of Hot Springs and communities throughout southwest Arkansas. As the only Level II trauma center in the southwest part of the state, CHI St. Vincent Hot Springs is the regional referral center for cardiology, trauma, neurosciences, orthopedics, oncology and critical care and pulmonary conditions. We offer a complete array of services, including cancer care, heart care, outpatient rehabilitation, skilled nursing, weight loss surgery, pain management and comprehensive women's services. The cancer center is proud to be able to provide full support and cancer care to patients through its medical and radiation oncology programs.

Services at this location

CHI St. Vincent Primary Care - Hot Springs

CHI St. Vincent Primary Care - Hot Springs
Primary Care

Primary Care

General Hours:

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CHI St. Vincent Neurology Clinic - Hot Springs

CHI St. Vincent Neurology Clinic - Hot Springs
Specialty Center

Specialty Center

General Hours:

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CHI St. Vincent Gastroenterology Clinic - Hot Springs

CHI St. Vincent Gastroenterology Clinic - Hot Springs
Specialty Center

Specialty Center

General Hours:

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Patients and visitors

Thank you for choosing CHI St. Vincent Hot Springs for your care. Our dedicated team of physicians, nurses and staff is committed to your health, well-being and satisfaction—providing compassionate care that extends beyond medicine. We strive to heal the body, mind and spirit in a welcoming and supportive environment. Our friendly staff is always here to assist you, whether you have questions about your rights as a patient, visiting hours, medical records and more.

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Billing and insurance

We understand that everyone's path to health and wellness is unique. From getting estimates and financial assistance to paying your bills, we're here to make it easier for you and help you navigate this process with confidence.

More billing and finance information

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Insurance accepted

Frequently asked questions

To promote healing and safety, two visitors at a time are allowed per patient.

  • One visitor may stay overnight, except for patients in the ICU.

  • Exceptions for additional visitors will be considered on a case-by-case basis.

  • Children under 12 are not permitted in the ICU/CCU.

  • Children under 12 must be supervised by a responsible adult at all times and may be restricted in certain situations based on the patient’s condition.

     Read full visitor policy

The cafeteria, located on the first floor, is open daily:

  • Breakfast: 7 to 9:45 a.m.

  • Lunch: 10:45 a.m. to 1:30 p.m.

  • Dinner: 5 to 7:30 p.m.

Snacks are available from the vending machines.

 

Our gift shop, located on the first floor, is open:

  • Monday – Friday: 8 a.m. to 4 p.m.

  • Saturday: 11 a.m. to 3 p.m.

  • Sunday: Closed

Please call our security department for assistance at (501) 622-2323 if:

  • You or a visitor lost or found something in the hospital

  • You have any security concern, including asking for an escort to your car at night

To call a patient's room directly: 501.622.1_ _ _ (+ room #)

To call information: 501.622.1000

You can pay your bill or payment plan installments online using a credit or debit card. You will need to verify your account number and personal information to view and pay your medical bill. For more information, read our  frequently asked questions.

Pay my bill

 

We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

  • Face-to-face interpreters for many languages, including Spanish and American Sign Language

  • Over-the-phone interpreters for most spoken languages

  • Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider for more information or assistance.

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At CHI St. Vincent, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can report your complaint online directly with The Joint Commission. You can also mail your concerns to:

Office of Quality and Patient Safety

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, Illinois 60181

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Our chapel is located near the main entrance of the hospital. Check the chapel for mass times information. Our chaplains are also available to meet with families. Call (501) 622-1034 for more information.

When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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CHI St. Vincent Hot Springs earned the prestigious Magnet designation from the ANCC Magnet Recognition Program® in 2020, recognizing excellence in nursing services. In April 2025, the hospital will apply for redesignation.

Patients, families, staff and community members are invited to share their feedback as part of this process. Comments can be submitted via email or direct mail.

Read the ANCC Magnet Recognition Program® – Site Visit Public Notice to learn more or submit comments. 

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Before your visit

Visitor guidelines
Visitor guidelines
Patients may have up to two visitors at a time. One visitor is allowed to stay overnight, except in the ICU. Special requests will be reviewed on a case-by-case basis.
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Medical records
Medical records

We take extra care to keep your health information safe. Request your medical records by mail, in person or online.

Request records electronically
Patient portal
Patient portal

Managing your health between visits has never been easier with OneCare. Sign in to access our secure portal or call 1-844-419-1010 to get started.

 

Gift shop
Gift shop
Our gift shop, located on the first floor, is open: Monday – Friday: 8 a.m. to 4 p.m. Saturday: 11 a.m. to 3 p.m. Sunday: Closed

Awards and recognition

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