CHI St. Vincent North

To promote healing and safety, two visitors at a time are allowed per patient.

• One visitor may stay overnight, except for patients in the ICU.

• Exceptions for additional visitors will be considered on a case-by-case basis.

• Children under 12 are not permitted in the ICU/CCU.

• Children under 12 must be supervised by a responsible adult at all times and may be restricted in certain situations based on the patient’s condition.

   Read full visitor policy

Our cafeteria is open Monday through Friday from 7 a.m. to 5 p.m. and Saturday through Sunday from 7 a.m. to 2 p.m. It is located on the first floor. Please note that there are no ATMs available on the hospital premises.

Our gift shop, located on the first floor, is open Monday – Friday, 9 a.m. to 5 p.m.

If you or a visitor lost something in the hospital, call (501) 552-7100. Ask for the maintenance department for assistance.

To call a patient's room directly: (501) 552-7 _ _ _ (+ room #). To call information: (501) 552-7100.

You can pay your bill or payment plan installments online using a credit or debit card. You will need to verify your account number and personal information to view and pay your medical bill. For more information, read our  frequently asked questions.

Pay my bill

We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

• Face-to-face interpreters for many languages, including Spanish and American Sign Language

• Over-the-phone interpreters for most spoken languages

• Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider for more information or assistance.

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At CHI St. Vincent, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can report your complaint online directly with The Joint Commission. You can also mail your concerns to:

Office of Quality and Patient Safety

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, Illinois 60181

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Our chapel is located near the main entrance of the hospital. Our chaplains are also available to meet with families. Call (501) 552-7100 for more information.

When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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